HRFN Helpline & Support Resources
Help is always here — local, provincial, and national support lines available 24/7 for our remote community.
🚨 Life-Threatening Emergency
For any life-threatening emergency, always call 911 immediately.
For non-emergency support, mental health assistance, or to be connected with the right resources, please contact the HRFN Band Office or one of the helplines below.
🏠 HRFN Band Office Contacts
📞 Band Office
(250) 772-5058
reception@hrfn.ca
Mon–Fri 8:30 AM – 4:30 PM
🏥 Health Clinic
Health Director: Thomasina Spike
Medical and wellness inquiries
🤝 Social Development
Manager: Vanessa Lilly
Social assistance and community services
👨👩👧 Family Support
Coordinator: Amanda Field
Counselling and family wellness
🇨🇦 National (Federal) 24/7 Helplines
📞 9-8-8 Suicide Crisis Helpline
Call or text 9-8-8
24/7 — free, confidential, multilingual
For anyone thinking about suicide or worried about someone who is.
🪶 Hope for Wellness Helpline
Call 1-855-242-3310
Online chat: hopeforwellness.ca
24/7 for all Indigenous peoples — culturally-grounded counselling in English, French, Cree, Ojibway, and Inuktitut.
🏥 Indian Residential School Crisis Line
Call 1-866-925-4419
24/7 emotional support and crisis intervention for Survivors and their families.
👧 Missing & Murdered Indigenous Women & Girls Crisis Line
Call 1-844-413-6649
24/7 national support for those affected by violence against Indigenous women, girls, and 2SLGBTQQIA+ people.
👶 Kids Help Phone
Call 1-800-668-6868
Text CONNECT to 686868
24/7 for children, teens, and young adults across Canada.
🚺 Talk4Healing — Indigenous Women
Call or text 1-855-554-4325
24/7 support for Indigenous women — counselling, crisis support, and information.
🏔️ British Columbia (Provincial) Helplines
📞 HealthLink BC
Call 8-1-1
24/7 health information and advice from registered nurses, dietitians, and pharmacists. Translation available in 130+ languages.
🆘 BC Crisis Centre
Call 1-800-784-2433 (1-800-SUICIDE)
Mental Health Support Line: 310-6789 (no area code)
24/7, free, confidential — anywhere in BC.
👵 BC Seniors Abuse & Information Line (SAIL)
Call 1-866-437-1940
8 AM – 8 PM daily — confidential support and information for older adults.
👩 VictimLink BC
Call or text 1-800-563-0808
24/7 support for victims of crime and family/sexual violence — multilingual.
🍃 Alcohol & Drug Information & Referral Service
Call 1-800-663-1441 (toll-free in BC)
24/7 — confidential information and referral to substance use services.
🩺 First Nations Health Authority (FNHA)
Call 1-866-913-0033
Mental Health & Wellness Line
Health benefits, mental health, and wellness for First Nations people in BC.
🔥 Reporting & Safety Lines (Remote Area)
🚓 RCMP Non-Emergency (Fort St. John)
Call (250) 787-8100
For non-emergency police reports and concerns.
🌲 BC Wildfire Service
Report a wildfire: *5555 from a cell, or 1-800-663-5555
☎️ Report All Poachers & Polluters (RAPP)
Call 1-877-952-7277
24/7 line to report wildlife violations and pollution.
⚡ BC Hydro Outages
Call 1-800-224-9376
Report outages or downed lines, 24/7.
🌿 Local & Regional Support
HRFN works closely with provincial and federal agencies to ensure community members have access to the full range of support services they need. If you are unsure who to contact, please reach out to the Band Office and we will connect you with the right department or resource.
- Northern Health Crisis Response Line: 1-888-562-1214 (24/7)
- BC 211 — Community Services Information: dial 2-1-1 or visit bc211.ca
- Service Canada (EI, CPP, OAS): 1-800-622-6232
- Indigenous Services Canada: 1-800-567-9604
